50 Pesos SBW is a 1 day unlimited internet connection

I wish more people who subscribe to these services learn more about internet technology. Like any cell site, when more people use a network, things definitely slow down. In addition, many people use the mobile internet to download movies and music. It just isn't designed for that. Best to stick to the dedicated landline DSL connection subscription.

You see, the main reason why these telecommunications firms are pushing the wireless internet is to free the bandwith of the fixed line for business solutions. But in the process, the wireless internet subscribers are suffering.

In short, best of luck to those subscribing to these services. Best read the fine print before getting into anything. Problem is, most people don't even bother reading the fine print at all.

i was just wondering if the sbw 50 load is only available in scratch cards coz i tried my local neigbourhood sun cellular load retailer and i was told that there's no PhP50 sbw load, just the usual 100 and 300 denominations. care to clarify?

I have been a subscriber of SBW for more than 10 months now. I had an acceptable speed connection with SBW during the first 6 months but experience slow connections during the last 4 months. I have been complaining about having slow connections at my area during peak hours. I have been trying to follow up with SBW customer service for the past 4 months now due to the slow connections. They agree that there is a problem with my area but they will never refund my payment since the reason that I have slow connections is due to congestion of users and not due to the system. This is because, if you would look at some of the literatures of SBW, there are small imprints that say that SBW could slow down during peak hours. For this reason, they are free from complaints and suit from DTI.

My subscription with SBW is not locked in for 2 years. I am decided to terminate my subscription from SBW even if I will waste my investment on their modem and router but you have to apply in their main office for termination which will really be a hassle. You can only also refund the 1000 pesos deposit after 6 months from service termination.

They said that SBW is continually improving their service in my area but doesn't know when. So I asked if I could just hold my subscription with SBW while their connection is slow and would just re-subscribe when they already improved the system. They said that it could be possible but you have to pay 500 pesos for the reconnection fee.

Given the situation, I asked if I would just not pay the following months until my service is terminated. They said that after 2 months of non-payment, the SBW subscription would be disconnected but I would continually be charged every month even if the subscription is not being used until I pay and could receive a demand letter from their lawyers.

I asked where I could complain in writing and who to write to but they would never give a supervisor name. They just told me to email my complaint directed to a "To whom it may concern" to suncellular@digitel.com.ph

THIS IS A SUPER WARNING!

Think very well before subscribing to SBW.

TO ALL THOSE WHO HAVE SUBSCRIBED TO SBW AND IS NOT SATISFIED AND DOESNT HAVE THE TIME YET TO GO THROUGH THE HASSLES OF TERMINATING FROM THEIR SERVICE OR TO THOSE WHO HAVE A LOCK IN PERIOD OF 2 YEARS ...

DONT PAY FOR THE NEXT 2 MONTHS JUST BEFORE DISCONNECTION!!!

LET THEM FEEL THAT THEY HAVE TO IMPROVE THEIR SYSTEM.

HOPEFULLY I WILL HAVE TIME TO REALLY GO TO THEIR MAIN OFFICE TO TERMINATE MY SUBSCRIPTION. HOPEFULLY I WILL NOT HAVE MORE HASSLES WHILE DOING THIS!

WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING!