BPO Training Academy That Lands More Jobs to its Graduates

December 8th, 2008 by Ellis | Filed under Education/Personal Growth.

BPO Training Academy is regarded as one the leading Philippine BPO training centers that land jobs to its graduates. In only its second year last August 23, 2008, BPO-TA has helped 2,568 people reach their dreams of being productive BPO and call center employees. Call center companies that partnered with BPO-TA immediately hired most of the graduates.

BPO-TA train fresh college graduates, drop outs and those seeking to shift careers but could not readily hired by call center companies because of their inadequate mastery of spoken English.

BPO-TA, located infront of University of Sto. Tomas in España, Manila has been offering 8 a.m. to 5 p.m. (100 hours) certificate courses for P8,500 although BPO scholars pay P3,500 with the balance shouldered by the PGMA-TESDA program. This course carries free non-voice (short messaging system or text) courses, which now have popular demand among call center companies.

Big BPO companies require non-voice (SMS) agents who provide text message customer service to clients in Europe and the US. Before majority of call centers cater only to voice-based communications (telephone calls) thereby requiring a high level of fluency in spoken English, a handicap among fresh graduates and those who have dropped out of school for quite sometime. But now, the non-voice service is booming among call centers and this does not require a very high level of spoken English proficiency.